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PRIVACY POLICY

Effective Date: 13 FEBRUARY 2026

1. Introduction

TravelAware respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or book a consultation.

By using this website or engaging our services, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Time zone/location

  • Travel-related details shared during booking or consultation

Booking & Payment Information

Payments are processed securely through third-party payment providers. TravelAware does not store full credit card or payment details.

Website Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and analytics data

This information helps us improve website functionality and user experience.

3. How We Use Your Information

We use your information to:

  • Schedule and deliver consultations

  • Communicate about bookings or enquiries

  • Provide personalised travel awareness guidance

  • Improve our website and services

  • Maintain internal records

We do not sell, rent, or trade your personal information.

4. Confidentiality of Consultations

Information shared during consultations is treated as private and confidential.

We will not disclose personal details or travel information to third parties unless:

  • Required by law

  • Necessary to protect safety or prevent serious harm

TravelAware consultations are advisory in nature and do not constitute legal, medical, or emergency services.

5. Data Storage & Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

However, no method of online transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Understand visitor behaviour

  • Improve user experience

  • Monitor website performance

You can disable cookies through your browser settings if you prefer.

7. Third-Party Services

We may use trusted third-party providers for:

  • Website hosting

  • Booking systems

  • Payment processing

  • Email communication

These providers have their own privacy policies governing how they handle data.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

To make a request, please contact us HERE
 

9. Updates to This Policy

TravelAware may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact TravelAware

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